Addicted to Outrage? Read this

Ever since I became aware of our corporate American addiction to outrage and tribalism, coupled with a lack of listening skills, my ears perk up when anything helpful appears. Our hubris about our opinions is a hard topic to address successfully. How do you convince someone to listen who believes that there is no more evidence to consider? The newsletter from CT helps. You may want to skip down to the article about queuing, but the whole thing is worth reading.

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